Prescriptions

Request a repeat prescription

To request a repeat prescription, please follow the guidelines below and choose the right option for you.

  • If you are doing this on someone else's behalf, you can apply for proxy access by speaking to reception, and then you can link your NHS accounts and use the app to request on their behalf.

Please allow 72 hours (three working days), excluding bank holidays, for your prescription request to be processed.  We do not accept repeat prescription requests over the phone.

{{ Number(0) + 1 }}

Use the NHS App

Holmwood Corner Surgery would like to invite you to use The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your Prescription record at the Practice.

Download the NHS App

Image of the NHS App

{{ Number(1) + 1 }}

Order Online with Patient Access

You can order your repeat prescription online using Patient Access

Patient Access Logo

You can order your repeat prescription online using Patient Access.

The simplest and quickest way to order your repeat medication is by using Patient Access which links directly to your Prescription record at the Practice.

Order Online

Image of man accessing Patient Access
{{ Number(2) + 1 }}

Your Local Pharmacy

Pharmacies offer a prescription collection service from our Practice

Image of medication bottles

Pharmacy Ordering / Collection Service

Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.

{{ Number(3) + 1 }}

In Person

You can order in person by returning the right-hand half of a previous prescription for the required medications

Alternatively,  you can submit a handwritten request. You may also write out an order for someone else, providing you include the patient’s name and date of birth and requested medication.

{{ Number(4) + 1 }}

By Post

You can post your prescription slip or written request to us at the Practice

You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery. Please allow at least seven days if requesting your medication by post.

Medication Reviews

Patients on repeat medication will be asked at least once a year to review these; certain medication may require more regular review. A notification message should appear on your repeat prescription slip when one is due.

Medication reviews are undertaken by the GP and can either be a face-to-face appointment or alternatively more are being undertaken over the telephone as a telephone consultation.

There are a couple of exceptions where our nursing staff will review medication if you attend one of our specialist clinics e.g. diabetes or asthma but it is always good to check if you are not sure.

As soon as you get this message on your prescription slip and to avoid unnecessary delays to further prescriptions please book an appointment which could be a telephone consultation or a face-to-face appointment.

Important: Medication reviews will not be undertaken in our afternoon sit and wait surgery.

Repeat Dispensing

If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from your pharmacist.  This means you won't have to visit the surgery every time you need more medicines. 

 Further Information

Prescribing of Over The Counter Medicines is Changing

Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns.

Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community.

Providing NHS Services

Holmwood Corner Surgery 134 Malden Road, New Malden, Surrey KT3 6DR
Telephone: 020 8942 0066